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Return & RMA Request Form

Use this form if:

We shipped your order to an address in the U.S.A.;
You reside outside of the United States, but we shipped your order from the United States.

Do NOT use this form if:

You reside outside of the United States, and your order was shipped to you from a third country (not from the U.S.A.). Contact us for further instructions.

Fill this form out as completely as possible and submit it online. We will issue RMA and shipping instructions to you shortly via e-mail.

  • All returns for refund or credit are subject to 20% restocking fee (International returns - up to 30%).
  • Please allow approximately 3 weeks for exchange or refund of your order.
  • Your means of refund for returns will be the same as your method of payment. Refunds apply to merchandise only, not original shipping charges.
I am requesting RMA for: * Refund Credit Exchange Warranty Repair Factory Error
Name: *
E-mail address: *
Re-Enter Your E-mail Address: *
Daytime telephone: *
Select your country code from the menu. Enter digits only for the area code & phone #
Date order received: *
Order (Invoice) Number: *
Item Number, Product Description, Serial Numbers:
(if any)
For exchanges only:
(check one)
Arrived damaged or defective  Wrong item shipped
Warranty repair only: Describe your problem in comments field below
Ship exchanges and repaired items to: Original shipping address
Another address:
Any additional comments: *
(free entry format)
* - required fields
Note: You should receive auto-response confirmation when this form is submitted. If you do not receive this confirmation within 24 hours, please contact us.
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Patent and other rights reserved._